FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Dec 3, 20256,349
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 12, 2025139,229
How do I raise a dispute when using P2P trading?
Published on Aug 22, 2023Updated on Dec 5, 20253,310
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Dec 3, 20251,618
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202515,163
How do I sell crypto on OKX P2P trading?
Published on Aug 22, 2023Updated on Dec 5, 20256,970
How to cancel the P2P trading order?
Published on Jul 17, 2023Updated on Sep 22, 20252,835
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 17, 20255,270
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Nov 12, 202513,346
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 5, 202519,654
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20255,443
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Dec 3, 2025902
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Nov 27, 202599,723
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Nov 17, 20253,654
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Nov 27, 20252,508

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